Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-window-repair.collision-talk.com! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Privacy Act (CPA), Colorado, USA
  • Utah’s Privacy Act (UCPA), Utah, USA
  • Connecticut’s Consumer Data Protection Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://car-window-repair.collision-talk.com
  2. All applications and mobile services associated with our brand
  3. User interactions on our platforms, whether through web browsing or app usage
  4. Communications initiated by us, such as emails, newsletters, phone calls, and text messages

Please note that this policy does not extend to third-party services, websites, or apps accessed through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users
  2. Visit and interact with our websites linked to this Privacy Policy
  3. Engage with our communications, including newsletters, promotional materials, or customer support interactions

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: Details associated with your registration, such as user name, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account information, investment portfolios (if provided), or other financial records related to our services.
  4. Purchase Information: Products or services purchased, order history, and associated payment methods.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience.
  6. Location Data: Geographic coordinates and location-based services data (if enabled) for tailored content and services.
  7. Feedback and Reviews: Opinions, comments, and ratings shared by users regarding our products or services.
  8. Social Media Information: Publicly available data from social media platforms when users interact with us on these networks.
  9. Product Information: Details about products viewed, searched for, or purchased, including product preferences and browsing history.

We collect this data through multiple channels: user input forms, account settings, secure payment gateways, analytics tools, and automated technologies within our applications and websites. Additionally, we may receive personal data from third parties who assist us in providing services, strictly in accordance with their respective privacy policies.

Cookies

We employ cookies to improve your experience on our platforms and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for navigating our websites and ensuring basic functionalities.
  2. Preference Cookies: Allow us to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Track website usage, gather aggregate data, and aid in understanding user behavior for enhancing services.

Users have the option to control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once these periods elapse or when data is no longer needed, we securely delete or anonymize the information in accordance with applicable laws.

Security Measures

We have implemented robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and assessments to identify and mitigate potential risks

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected data from your child without proper consent, please contact us at the provided channels, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data:

  • Access to your information and details about its use
  • Request rectification or erasure of inaccurate or incomplete data
  • Restrict processing of your data under specific circumstances
  • Data portability, allowing you to transfer data from our systems to others
  • Object to the processing of your data for certain purposes
  • Non-discrimination in response to exercising your privacy rights

To exercise these rights or submit related queries, please reach out to our dedicated privacy team via email at [email protected] or through written correspondence sent to our registered address. We will respond promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and we encourage users to review the policy periodically.

Contact Information

For any questions regarding this Privacy Policy, data-related inquiries, unsubscribe requests, or support issues, please contact us:

We value your trust in our privacy practices and are committed to maintaining transparency throughout your interactions with https://car-window-repair.collision-talk.com.